Contact Us
Applications and General Enquiries
Contact the TBIB Travel Insurance team:
Phone: (07) 3252 5254
Email: tbibtravel@tbib.com.au
Medical Emergency Service - Contact Details
Please have the following information when calling the emergency service:
- your travel insurance policy certificate number
- dates of outward and inward travel
- details of the problem including the name and address of patient and nature of illness/accident
- name and telephone number of hospital and attending doctor
- details of usual doctor / general practitioner
Phone:+61 (0) 2 9312 5168
Email: assistance@global24.com.au
Claims Service - Contact Details
Corporate Services Network Pty Ltd, ABF Travel Insurance Claims Dept, GPO Box 4276 Sydney, NSW 2001, Australia
Please note that the claims adjusters are not authorised to answer enquiries about policy sales or cover unless there is a claim
Phone:+61 (0) 2 8256 1770
Email: tbibtravel@tbib.com.au
Claims Portal:https://claimstravel.com.au/TBIB
You can obtain a claim form byclicking here.