Contact Us
Applications and General Enquiries
Contact the TBIB Travel Insurance team:
Medical Emergency Service - Contact Details
Please have the following information when calling the emergency service:
- your travel insurance policy certificate number
- dates of outward and inward travel
- details of the problem including the name and address of patient and nature of illness/accident
- name and telephone number of hospital and attending doctor
- details of usual doctor / general practitioner
Phone: +61 (0) 2 8907 5953
Email:
Claims Service - Gallagher Bassett - Contact Details
Gallagher Bassett, TBIB Travel Insurance Claims Dept, GPO Box 14, Brisbane, Qld, 4001, Australia
Please note that the claims adjusters are not authorised to answer enquiries about policy sales or cover unless there is a claim
You can obtain a claim form by clicking here.